SAME DAY DELIVERY (This option will only appear for qualified postal codes) – GTA and select Southern Regions. 

  1. We offer SAME DAY DELIVERY  in the GTA for all orders placed before 10 AM (Monday – Friday excluding stat holidays)
  2. Deliveries will take place between 4PM and 10:30PM.
  3. You will receive notification via text message, to the number provided on your account, when the order leaves the warehouse, followed by another message when the parcel is en-route. The second text message will contain a live link to track the driver.
  4.  In the event that your delivery is missed, a representative from the courier company will reach out to reschedule within 24-48 hours.
  5. If you missed two attempts, either because you were not available to receive the parcel, did not answer your phone, or did not respond to emails/text from the courier company, you will be charged a flat rate of 25 dollars which will be removed from your initial payment and the remaining amount will be refunded to you.
  6. All parcels are left outside the door in the case of a home or apartment building, or with concierge in the case of a Condo Building. Driver will also take pictures to verify the parcel was dropped outside the correct unit.
  7. Signature Option: If you would like an in person hand off for your delivery, please request under “Order Notes” at the time of checkout. For signature, anyone living in your household over the age of majority can receive the parcel on your behalf. Driver may request for an ID to confirm your identity.